Post by account_disabled on Mar 4, 2024 22:41:23 GMT -5
Many marketing offices try to speed up their sales processes also with the use of online chatbots, one of the best tools to solve this need. Why? Because a chatbot eliminates prolonged email exchanges and reduces the contact engagement time, normally entrusted to a marketing person who has to forward the opportunity to a salesperson and wait for her feedback. With an instant communication tool, the prospect can speak personally with a sales associate and shorten their buying cycle. If we consider the example of a sales process with an average duration of 4 weeks and hypothesize the possibility of shortening it by 25% with a chatbot, this action will translate into a 25% increase in turnover without any additional activity.
Shortening your sales cycle is a fast and effective way to make your business grow faster. Offer faster service Customer service is a support function that is rarely considered Hong Kong Telegram Number Data capable of promoting business development. However, if, through your customer service activity, you can provide a very fast and effective customer support service, it is possible to predict that your company will receive positive feedback, which will translate into referral actions towards friendly companies that have needs of the same type. The chatbot gives you immediate access to the conversation with your customers and gives voice to your ability to express interest and quality of response. The greater the speed of interaction, the time it takes to process the request and the quality of the response, the greater their predisposition to witness the quality of your company.
Answer all questions Today people tend to be autonomous in the path that brings them closer to a purchase and sellers come into contact with potential customers only when they have almost completed their qualitative research or have already made all evaluations on a product or service. In this research, however, users have many questions and needs to find answers to. In most cases, the search for answers occurs by querying the network and it is possible that this evaluation is conducted, at least in part, on your site. The chatbot is a form of instant conversation capable of creating a connection - even an emotional one - with your company. Your sales team will be able to demonstrate their expertise long before anyone else, thanks to the opportunity for an immediate conversation that allows you to gather information and approval.
Shortening your sales cycle is a fast and effective way to make your business grow faster. Offer faster service Customer service is a support function that is rarely considered Hong Kong Telegram Number Data capable of promoting business development. However, if, through your customer service activity, you can provide a very fast and effective customer support service, it is possible to predict that your company will receive positive feedback, which will translate into referral actions towards friendly companies that have needs of the same type. The chatbot gives you immediate access to the conversation with your customers and gives voice to your ability to express interest and quality of response. The greater the speed of interaction, the time it takes to process the request and the quality of the response, the greater their predisposition to witness the quality of your company.
Answer all questions Today people tend to be autonomous in the path that brings them closer to a purchase and sellers come into contact with potential customers only when they have almost completed their qualitative research or have already made all evaluations on a product or service. In this research, however, users have many questions and needs to find answers to. In most cases, the search for answers occurs by querying the network and it is possible that this evaluation is conducted, at least in part, on your site. The chatbot is a form of instant conversation capable of creating a connection - even an emotional one - with your company. Your sales team will be able to demonstrate their expertise long before anyone else, thanks to the opportunity for an immediate conversation that allows you to gather information and approval.